Call Parking Lot
One of the most popular and most used features included in our software is call parking. In this, you are able to “park” a call, or put the caller on hold, until the correct party is able to answer the call. As you can imagine, this can be immensely beneficial for businesses with multiple departments.
With DYL's software, you are able to utilize call parking to get callers directed to the correct department with ease. Of course, this isn't the only feature that will be accessible to you with our software. In fact, call parking is only improved when coupled with other features included in our software.
Before you try a free demo, let us fill you in on how call parking can benefit your business and help streamline your sales processes.
Benefits of Call Parking Lot
Call parking has many obvious advantages, each of which can help improve your business processes and help streamline your communication with clients and customers. Some of the best benefits you stand to gain from our call parking feature are:
- Improved Customer Experience: Having the ability to put a caller on hold and park the call virtually can allow you to transfer the call to the correct department. While everyone hates being put on hold, our call parking will make this as fast as possible and improve your customer experience.
- Streamlined Processes: Call parking can also help streamline your business processes. Having the ability to park a call and forward it to the appropriate department with the push of a button.
- Seamless Integration: When you get DYL's software, you are able to get call parking integrated remarkably easily. Better yet, you are able to access a number of other tools and resources to help your business grow and succeed.
Additional DYL Features
Our call parking feature, while great on its own, is only enhanced when used alongside additional features and tools found in our software. For example, call transfer is immensely important and should be used with call parking to direct the caller to the proper department or employee. With this, you are able to transfer calls to any number, be it inside your office or external.
Another useful tool that you can use with call parking is our active call switching. With this, you are able to bounce back and forth between multiple active callers with the push of a button. Of course, if the caller is in need of assistance that you cannot provide, simply park the call and transfer it to the correct department.
Of course, our software also gives you the ability to record a call. This can help if you need to go back and review the call to find information you may have missed initially. While you should always take notes when on a call, having the ability to record a call to review it later can be quite beneficial.
Sign Up for DYL Today!
If your business could benefit from call parking, or any of the other features included in our revolutionary software, you can try a free demo by clicking here. Of course, if you are ready to sign up for our lead management and business phone service software, be sure to check out our pricing options.